FAQ
Questions, answered.
Everything clinicians and facilities ask most. Still stuck? Our team is one message away.
For clinicians
Once a shift is verified as complete, your earnings are released the next day with no fees deducted. You can track every shift’s pay right in the app.
An active license or certification for your role, valid ID, and any required documents for your state. Upload them once and we handle verification.
NurseStat clinicians work as independent 1099 contractors. That means you choose your own shifts and schedule — and you’ll receive a 1099 at year-end.
Yes — as long as your credentials qualify, you can pick up shifts across long-term care, home health, assisted living, and more.
No. There are no platform fees — nothing is taken out of your pay for using NurseStat.
Yes. Every open shift in the app shows its distance from you, so you can pick facilities close to home.
Some shifts are marked urgent. On those, the first qualified clinician to request the shift is confirmed automatically — no waiting on an approval. We also add incentive pay to some last-minute shifts.
If that shift opens up again, your request comes back automatically, so you don’t have to keep checking for it.
Yes. Favorite the facilities you like working at and you’ll get an alert whenever they post a new shift.
You clock in and out yourself in the app when you arrive and when you leave. The app checks that you’re at the facility; if you ever have to clock in from somewhere else, a supervisor signs off with their name and signature.
Once a shift is approved, call or text our team as early as you can and we’ll take care of it. The more notice you give, the more time the facility has to find coverage.
For facilities
When you post a shift, multiple qualified clinicians can request it. You see everyone who has asked, review their credentials, and select the one you want — you’re always in control of who works.
Yes. Every clinician’s licenses and certifications are verified before they can request shifts, so each placement stays compliant.
It depends on your market and timing, but many shifts receive qualified requests within the hour thanks to our network of local clinicians.
Mark it urgent and the first qualified clinician to request it is confirmed automatically — no approval step. For last-minute needs we also add incentive pay for the clinician, at our own expense rather than on your invoice.
The shift reopens to qualified clinicians right away, and anyone who requested it earlier gets their request back automatically. Mark it urgent and the first qualified clinician to request it is confirmed automatically.
Yes. You can assign a shift directly to a clinician who has worked for you before, and add anyone to a do-not-return list for one location or all of them.
We agree your rates by role before your first shift, and there’s no surge pricing. When we add incentive pay to fill a last-minute shift, that comes out of our pocket.
You get a weekly invoice at the rates you agreed to. Your dedicated account team can walk you through the details during onboarding.
We do. NurseStat carries workers’ comp on our clinicians.
Yes, and there’s no buyout fee. Our goal is to help you build your own staff and depend less on agencies — including us.
Yes. Add Admin and Scheduler users for your team, and one login can cover multiple facilities. You can post a single shift or several at once.
Hours in a PBJ-ready format you can export as a CSV, plus credential records for every clinician who worked your floor, exportable for audits and surveys.
Ready to put NurseStat to work?
Tell us what you need and a real person will pick it up — whether you are covering a unit or picking up your first shift.